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Senior Product Designer, New Customer Experiences

Cloudsmith

Cloudsmith

Product, Customer Service, Design
United Kingdom
Posted on Nov 5, 2024
Product · NI/GB/ROI

Senior Product Designer, New Customer Experiences

About Us

Cloudsmith is the world’s most powerful artifact management platform. Software organizations of all sizes use Cloudsmith to protect and manage their software supply chain.

Cloudsmith’s customers are typically large enterprises with hundreds or thousands of developers. Our websites and web applications are used by our most senior customers; people overseeing large teams and making strategic decisions about the tools and technologies used within an enterprise.

About the Role

The role will focus on:

  • The design of our website, cloudsmith.com - building out new experiences to communicate our value to prospective customers. You’ll work with people across the business on this.
  • The design of our public data hub, cloudsmith.com/navigator - enhancing it to surface more data from the Cloudsmith ecosystem
  • The design of our documentation website - ensuring customers, often new customers, can self-serve
  • Onboarding flows into our product - how customers get started with our product, what they should do first etc.

You should apply if you are an experienced digital product designer living in the UK or Ireland, and meet the minimum requirements set out below.

Minimum Requirements

  • You must live in either the UK or Ireland to be eligible for this role and visa sponsorship is not available at this time
  • 5+ years of relevant design experience working in-house at a technology or digital product company
  • Strong fundamental design skills
  • You must have a strong portfolio of product design work, including design for web, apps and services
  • Excellent skills in Figma

Our Preferred Candidate

  • Has a range of relevant design skills, working across many media, with a common thread; a desire to explore, find excellent design solutions
  • Consistently delivers the right solution to a design problem, with care and attention to detail
  • Can incorporate analytics and research insights into how they approach a design challenge
  • Loves working in a fast paced environment with lots to learn, and many problems to solve

Benefits

  • Competitive Salary and Equity Package
  • Comprehensive Health, Dental, and Vision Insurance
  • Generous Annual Leave and Flexible Working Policies
  • Professional Development Budget for Conferences and Training
  • Dynamic, Innovative, and Supportive Work Environment

Health and Wellness

Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer parental leave and health benefits that can cover you and your dependents up to 100%. We also offer flexible family-friendly working policies.

Personal Growth

You will have an enormous scope to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us.

Hybrid Work

Cloudsmith is based in Belfast, and we use out HQ regularly for activities like bi-weekly development review sessions and operations team in-office days. We also hold all-hands offsites in Belfast a few times per year, with guest speakers and team activities. On a day-to-day basis, most Cloudsmithers work remotely, so we really rely on our online collaboration tools!

About Equal Opportunity

We’re an equal opportunities employer who is proud to nurture a workplace that welcomes applications from individuals of all races, genders, and ethnic groups and we do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce.

Department
Product
Locations
NI/GB/ROI
Employment type
Full-time
Contact Paul May Senior Director, Product & Design – Product

About Cloudsmith

Founded in 2018
Co-workers 60+
Product · NI/GB/ROI

Senior Product Designer, New Customer Experiences

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