Role Overview

As a Software Engineer at Salesforce, you'll join a dynamic global team responsible for delivering and supporting the technology infrastructure that powers our business growth. You'll lead projects to optimize current services and build next-generation software for our global production environments, collaborating closely with Engineering and Development teams to keep services operational, streamlined, and scalable.

What you'll be doing:

• Drive efficiency: Identify and develop software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI: Develop AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation: Enhance automation capabilities and develop orchestration tools to optimize system efficiency and cost-effectiveness.
• Design software: Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Support operations: Provide high-level support for Puppet and Oracle operational workflows.

Technical skills & requirements:

• Expertise: Advanced proficiency in Python, Go, and Terraform.
• Cloud & infrastructure: Hands-on experience with public cloud platforms (AWS/GCP), Kubernetes, and Karpenter.
• Databases: Strong knowledge of database operations (Oracle preferred) and Postgres.
• Systems fundamentals: Solid understanding of systems at the operating-system level (e.g., Linux internals, process management, memory management, and file systems).
• Configuration management: Proven experience with Puppet.

Nice to have: Familiarity with the ElasticSearch/Kibana stack and REST API design.

Basic qualifications:

• 3+ years of experience in a cloud native, enterprise environment
• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent practical experience.
• A track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Who you are:

• Self-starter: A lifelong learner who's comfortable with ambiguity and continually looks for ways to raise the bar.
• Subject-matter expert: You demonstrate strong command of engineering best practices, including fault tolerance, security, and scalability.
• Collaborative leader: You lead by example, give constructive feedback during design reviews, and help drive both quality and productivity.
• Clear communicator: You bridge internal partners (architects, support teams) and stakeholders to resolve dependencies and incorporate feedback.